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Job Posting for Director of Quality Assurance


This position will oversee and implement the state association’s Quality Assurance process with a primary responsibility to work with and support existing and developing local CASA programs. The position will have the primary responsibility to monitor for compliance with National CASA/GAL Standards and the Kentucky Revised Statutes. The position will also work closely with member programs to build capacity and to provide targeted, extensive technical assistance around standards and program development to help develop Highly Effective Local CASA Programs. This position is located in Louisville, Kentucky, or remotely statewide for qualified candidates, and reports to the State Director.

About the Kentucky CASA Network (KCN)

The KCN has a mission to strengthen and support local CASA programs to build capacity to serve abused and neglected children involved in the court system through no fault of their own.  The KCN is the recognized state association in the Kentucky Revised Statutes 620.530.  Statewide, the association currently supports 23 local CASA programs that served just under 4,000 children in 2019.

Job Duties

  • Organize and conduct quality assurance reviews of local CASA programs and monitor for compliance with standards
  • Provide reports to local CASA programs summarizing quality assurance review
  • Provide technical assistance to local program staff and boards
  • In collaboration with KCN staff, deliver on-site technical assistance on National CASA/GAL Standards for new and developing programs
  • Respond to requests for information and assistance from local CASA programs and stakeholders relating to volunteer management, program operations, child welfare policies, and nonprofit governance
  • Work with CASA stakeholders and partners in currently unserved and underserved parts of the Commonwealth to bring CASA services to the area
  • Provide technical assistance to judges and local planning committees about CASA program formation as it relates to National CASA/GAL Membership and Standards
  • Represent CASA statewide by participating on statewide policy committees, speaking to stakeholder groups, and along with the State Director, promoting CASA program services statewide
  • Work collaboratively with KCN staff on data analysis and outcomes for children
  • Ensure that the state association follows National CASA/GAL State Standards and helps to implement the association’s action plan to be recognized as a Highly Effective State Organization

Minimum Qualifications and Desired Areas of Expertise:

  • Bachelor’s degree in business, social services/child welfare, nonprofit administration, public policy, or related field; master’s degree and/or law degree preferred
  • This position requires knowledge of the Court Appointed Special Advocates (CASA) program and the system in which CASAs navigate
  • Subject area mastery of topics prevalent in child welfare impacting the work of CASA volunteers, including, but not limited to the opiate crisis, human trafficking, parental incarceration, and their impact on the rise of child abuse and neglect in the Commonwealth
  • The ideal candidate will be detail-oriented, have a strong work ethic, and have the ability to work remotely with limited supervision
  • The ability to work a flexible intermittent schedule with some work periods requiring statewide travel
  • This position will travel an estimated 15-20% of the month throughout the Commonwealth

Compensation and Benefits:

The KCN offers a competitive salary; a generous PTO policy inclusive of sick, vacation, and personal leave; short-term disability benefit inclusive of maternity, paternity, and adoption leave; a family-friendly flexible work environment; and the opportunity to work with a team of professionals who share a passion for helping the Commonwealth’s children have the ability to live in a safe and permanent home.


To apply: Please submit a resume, cover letter, and salary requirements to the attention of the State Director to The position will remain open until a qualified candidate is selected. 


Kentucky CASA Network, Inc. provides equal employment opportunity to all individuals, regardless of race, color, ethnicity, creed, religion, sex, gender identity, pregnancy, age, sexual orientation, national origin, disability, genetic information, veteran status, or any other characteristic protected by state, federal, or local law.