P.E.A.C.E. Model for Conflict Management and Transformation
Organizer: Center for Nonprofit Excellence
Have you ever encountered a conflict at work and wished you had some tools in your toolbox that would help you manage these more effectively? P.E.A.CE.© From Conflict will provide you with these tools to turn inevitable conflicts into opportunities for growth. Attend this workshop, and you will learn about the five principles of perception clarification, empathetic listening, appreciating diversity, collaborative problem-solving, and emotional intelligence. You will learn to distinguish between productive and destructive conflict management strategies, de-escalate conflicts before they spiral out of control, listen to understand, and improve your emotional intelligence.